Customer, partner & member education

A customer academy that teaches, not just hosts.

Customer onboarding, partner enablement and association CPD, built as real learning programs your people finish.

  • Avondale University
  • ADRA
  • The Lift Project

Our founder's documentaries have screened on National Geographic, Stan and Apple TV.

Project conversation

Book a 30-minute project conversation with Jim

  • 0130 minutes with Jim
  • 02You leave with a recommended scope and starting investment
  • 03No obligation
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Selected work

Learning in practice.

Projects shaped around real audiences, expertise and learning outcomes.

10-part documentary learning experience

The Lift Project

A 10-part documentary learning ecosystem that transforms the Lift Project's health and wellbeing expertise and generates A$500K+ in annual business revenue.

ADRA · Professional development

Cross-Cultural Communications

A completed short course translating cross-cultural communication into an accessible learning experience designed for practical application.

Microcredentials & short-course ecosystem

Avondale University

A current engagement building a portfolio of professionally produced microcredentials and short courses from university expertise. Canvas is part of the development context.

What is included

One connected learning product.

The program delivers the learning. The ecosystem, where needed, makes it discoverable, deliverable and manageable.

  • 015–8 modules with learning pathways
  • 02Professional video and instructional design
  • 03Case studies and assessments
  • 04Certification
  • 05Ecosystem: LMS selection and platform architecture
  • 06Ecosystem: catalogue, enrolment, certificates and reporting
  • 07Ecosystem: integrations and payments where appropriate
  • 08Ecosystem: administrator training
Inside the courses

See inside a course

Real courses we've designed, filmed and built.

  • Course trailer, produced by Credentialcraft for Avondale University.
  • Course home in Canvas: branded header, course trailer, outline and Q&A. Creating Inclusive Classrooms, Avondale University.
  • Presenter-led lesson with on-screen data graphics that make the numbers stick.
  • Video lecture followed straight away by a knowledge check.
  • Lecture page with a guiding question to watch with. Communication for Leaders, Avondale University.
  • Scenario-based reflection with flip-card feedback, applying the module to real board decisions.
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Short answers

Questions buyers ask first.

Can an academy serve members for CPD?

Yes. Associations and industry bodies are a core audience; certificates and reporting form part of ecosystem scope.

Do we have to buy the ecosystem?

No. If you already have a suitable platform, we build the program into it.

Can you support it after launch?

Managed Learning offers ongoing LMS administration, updates and learner support from A$2.5k/month+.

The next step starts with a conversation

What course are you ready to craft?

Tell us what you are trying to teach, who needs to learn and what you want to make possible.